Failure to do so may result in loss of service and/or permanent damage to the Telephony Modem. terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. phony Modem. Use this procedure to install or replace a maximum backup battery. All. The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. Your model may not have all, of the capabilities outlined in this manual. An Arris router usually ships with the following login credentials: username: admin password: password. encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Modem CommScope ARRIS SURFboard SB6190 User Manual. 8 0 obj USB (Universal Serial Bus) is meant for connecting a variety of accessories, such as, keyboards, mice, printers, and communications devices (including Telephony, Modems) to a single computer. Ethernet connector (yellow): for use with a computer or home network LAN. Using the connection capabilities of the T25, you can connect your computer and other network-enabled devices via the two Ethernet ports. Adapter is not included. You can get the ARRIS T25 for $199 at Target. ), to avoid risk of electrocution. /Type /XObject If you are taking the battery out of the Telephony Modem, position your nger in the battery opening area and use leverage to dislodge the battery while pulling it straight back. Activation is complete when there is solid white Internet LED. H Power: indicates whether AC power is available to the unit. GDS: indicates downstream connectivity. Contact ARRIS Technical Support for assistance. the following: Read all of the instructions listed here and/or in the user manual before you operate These documentations are only intended for a qualified person who is aware of the respective safety regulations and hazards. Do not use the telephone to report a gas leak in the vicinity of the leak. CommScope does not make any warranties or representations regarding the use of the Materials in << Connect the Ethernet cable to Ethernet port 1 on the rear of your cable modem and the Ethernet port on your PC or laptop Ethernet port 2 is bridged to Ethernet port 1. Install a virus checker and keep it updated. Learn how your comment data is processed. Chapter 2: Getting started Table 1: T25 package contents Item Description T25 Telephony Cable Modem High-speed DOCSIS 3.1 telephony cable modem with two-port Ethernet Power Adapter Power cord for an electrical wall outlet connection Ethernet Cable Standard Category 5E (CAT5E) Software License &. The ARRIS SURFboard T25 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. We have a long track record of creating game-changing technology. country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being It is your responsibility to determine the applicable regulations and to comply with them. Battery (not all Telephony Modems have a battery), USB Cable (if the Telephony Modem has a USB port), Mini CD-ROM 80mm (if the Telephony Modem has a USB port). Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. The Telephony Modem is designed to be connected directly to a telephone. It replaces the battery door, and increases the height of the Telephony Modem by about 5/8 inch (16 mm). Please recycle or dispose of the battery responsibly and in accordance with local ordinances. Indicator lights for the T25 Patterns: normal operation Patterns: startup sequence Rear panel Backup power Telephony cable modem label Installing the T25 Install the T25 Connect your telephone Establish an Internet connection Using the cable modem web manager T25 web manager menu links View the T25 network connection status Status screen stream I think if I upgraded the firmware I should get better performance. If you are taking the battery out of the Telephony Modem, use the battery pull strap to dislodge the battery. All other trademarks are the property of their The links below provide more detailed instructions. This device should not be used in an environment that exceeds 104 F (40 C). Note: The Telephony Modem will not begin operating until you apply AC power. Current president and CEO is Mr. Bruce McClelland who took over the spot in 2016 Right from the beginning the company was strongly involved in telephony, video and audio systems for offices and household use. D Online: indicates internet data transmission status. If a cable outlet is not conveniently located, your cable company can install a new one. This manual comes under the category Routers and has been rated by 1 people with an average of a 9.1. It's capable of . Note: For best performance, use high-quality RG-6 type coax cable and minimize or eliminate splitters between the cable jack and the Telephony Modem. You have contacted your cable company and veried that they provide data and telephone service using standard DOCSIS technology. 5 months ago. 1 Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). WIFI is a radio frequency signal in the form of non-ionising radiation. @ # $ % ^ * ( ) - _ = + [ ] { } | ; : , . instructions, as described in the user documentation that is included with the device. Meet technical and functional requirements while taking care of aesthetics at the front of your copper and fiber networks. But if you want the 1 Gig speed or want to future proof so you can upgrade to that speed, then you do need DOCSIS 3.1. Never use cleaning fluid or similar chemicals. Products names, logos, brands and other trademarks are the property of their respective trademark holders in the USA and other countries. Touchstone Products for Japan Touchstone products for Japan Battery Installation and Replacement (TM722G Only), Installing and Connecting Your Telephony Modem. These simple devices are best when you have a single computer or device in your home, but in cases where you would need to connect multiple devices to the Internet, a router is an inevitable piece of equipment. Do not use product near water (i.e. Serial # cannot begin with "S" or "s1" Serial # cannot begin with "S" or "s1" . For whole-home connectivity, use the T25 Ethernet port to add a Wi-Fi router (separate purchase). CReset button: resets the Telephony Modem as if you power cycled the unit. Replace the door. Copyright 2023 Manua.ls. Use the cable companys mail servers for sending email. Splitter (optional): provides an extra cable connection by splitting a single outlet into two. CommScope In the European Union and in certain other countries, CATV installation equipotential bonding requirements are specied in IEC 60728-11, Cable networks for television signals, sound signals and interactive services, Part 11: Safety. 8 . Basic Battery Installation and Replacement. Note: You may need to push down gently on the front of the Telephony Modem to latch the battery into place. outlet to which this device is connected. Turn off and unplug all existing routers and modems. ARRIS Enterprises, LLC, 3871 Lakefield Drive, Suwanee, GA 30024, declares that the Using the connection capabilities of the T25, you can connect your computer and other ARRIS disclaims proprietary interest in the marks and names of others. Learn how to set up and activate the ARRIS SBG10 Wi-Fi Cable Modem with this quick start guide. JFIF ` ` C television reception, which can be determined by turning the device off and on, the user is Explore CommScope's exclusive tools that make it easier to research, specify, order and track CommScope productsLearn More. Check the front panel LEDs on your cable modem. requirements of the country of use. Ask your question here. Telephony Modems with USB ports. This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. Run the system update utility at least weekly. The battery should slide into the bay without signicant force. Activate your Xfinity service using either your mobile phone number or your Xfinity user name and password. For whole home connectivity, use the T25 Ethernet port to add a Wi-Fi router (separate for a list of items in the package. In addition, you should ask your cable company the following questions: Do you have any special system requirements or les that I need to download after I am connected? When the login attempts continue to fail, factory reset the T25to create a custom admin password during Web manager login. Maximum Battery Installation and Replacement. Caring for the environment by recycling your ARRIS equipment, Configure Energy Efficient Ethernet for T25 devices, Configure link aggregation on T25 devices, Managing your telephony cable modem and connected networks, Reboot (or restart) your T25 using the Reset button, Reset the T25 configuration using the Reset button, Front panel LED icons and error conditions. The availability of some specific channels and/or operational frequency bands are country other harmful components. up your home network connection. T25 web manager menu links; View the T25 network connection status. The front of the Telephony Modem provides the following indicators. If you have a 25 Mb/s connection this means that theoretically you should be able to download 25 MB per second. Scanning for upstream (send data) and downstream (receive data) channel connection. If you have two or more computers, you can connect one computer to the Telephony Modems USB port and one or more other computers to the Ethernet port. Deliver excellent performance and reliability with a complete line of easy-to-use connectors and components. Arris Surfboard T25 Cable Modem User Manual in PDF. Connect multiple devices and customize your network for your home or small business. Note: For Comcast subscribers, please visit xfinity.com/activate before calling Comcast or ARRIS. Verified Purchase | Posted 1 year ago. or laundry tub, in a wet basement, or near a swimming pool. heat registers, space heaters, replaces, etc.). Some countries or regions, such as the European Union, have set up systems to collect To comply with the FCC RF exposure compliance requirements, the separation Call your cable company for assistance if anything is missing. 2Hold the battery pack so that the guides on the battery align with the slots on the Telephony Modem and slide the battery into the bay. The following item is not included in the box and must be purchased separately, if required: Coaxial (coax) cable, if one is not already connected to a cable wall outlet, RF splitter (for additional coaxial cable connections, such as a set-top box or Smart TV, Ethernet cable for each additional Ethernet-enabled device, Web browser access Internet Explorer, Google Chrome, Firefox, or Safari, Upload manuals that we do not have and get, Managing your telephony cable modem and connected networks, Reboot (or restart) your T25 using the Reset button, Reset the T25 configuration using the Reset button, Front panel LED icons and error conditions. One of ~ ! Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Home; Arris; Number of manuals: 52. Explore the all-new, all-RUCKUS website now! Evolve your existing infrastructure to a hybrid-fiber coaxial access network that meets your performance, time-to-market and cost requirements. operation. Pull the door toward you. If this equipment does cause harmful interference to radio or Let me know how it works out. To do so, place the hinge tabs of the battery door into the receiver slots inside the Telephony Modem battery compartment on the opposite end of the battery opening slot. and used in accordance with the instructions, may cause harmful interference to radio Docsis 3.0 cable modem (30 pages) Modem CommScope ARRIS SURFboard SB8200 User Manual. When I do that, I get no internet coming from the T25. Connecting the Telephony Modem to the homes existing telephone wiring should only be performed by a professional installer. Can't find the answer to your question in the manual? When installing the T25 for the first time, it is required to activate the Modem for Internet access. Answer The Web Manager is used to monitor the network configuration settings and operational status of the T25 Cable Modem. All while providing toll quality Voice over IP telephone service. Visit Insights Overview to get started. Consult the dealer or an experienced radio/TV technician for help. Do not connect the plug into an extension cord, receptacle, or other outlet unless the Arris SURFboard mAX Express W122 manual 64 . Reboot and reset the T25. If the equipment is to be installed in an area serviced by an IT power line network, as is found in many areas of Norway, special attention should be given that the installation is in accordance with IEC 60728-11, in particular Annex B and Figure B.4. From a strusted brand with over 260 million modems sold and growing. When you call, have the following information ready: the Telephony Modem serial number and MAC addresses of the unit (printed on a sticker on the bottom of the Telephony Modem). When the Telephony Modem is connected to a local computer through USB or Ethernet cables, the computer must be properly grounded to the building/residence AC ground network. Equipment should be installed near the power outlet and should be easily accessible. Some Telephony Modems also provide a USB connection. What new calling features will I have and how do I use them? The following aredescriptions foreach pagein the T25. this device. Replacing the battery with an incorrect type, heating the battery above 75C, or incinerating the battery, can cause product failure and a risk of battery explosion. The Netgear CM1150V is $194.97 at Amazon. Product. ARRIS may make improvements or changes in the product(s) described in this manual at any When you choose ARRIS SURFboard, you're joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and device from the electrical wall outlet. Use this procedure to install or replace the backup battery. If collection systems are not Select from one of the product categories below to get started or you can ask ANA, our virtual assistant. Internet access on your home or small business network. As indicated by this symbol, disposal of this product or battery is governed by Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE). Telephony services: Packet Cable 2.0 compliant. It is recommended that the customer install an electrical surge protector in the electrical Compatibility: Data services: DOCSIS 3.0 compliant ; supports tiered data services (if Touchstone TM722 Telephony Modem Users Guide. Get Consumer Support Consumer Support 24x7 access to manuals, user guides, troubleshooting guides, drivers, FAQs, warranty support and more. Open the app and sign in with your Xfinity ID. They may result in a shock or ARRIS SB8200 Cable Modem INSTRUCTIONS Unbox the device; plug in the power cable (included) and a coax cable, Motorola/Arris SURFboard SB6121 Manual - Optimized PDF Motorola/Arris SURFboard SB6121 Manual - Original PDF, SURFboard Wi-Fi Cable Modem SBG8300 User Manual - Optimized PDF SURFboard Wi-Fi Cable Modem SBG8300 User Manual -, SURFboard SBG6700-AC Wireless Cable Modem Gateway User Manual - Optimized PDF SURFboard SBG6700-AC Wireless Cable Modem Gateway User, Your email address will not be published. Physical connections to the previous telephone provider must be removed and the wiring must be checked; there must not be any voltages. >> The ARRIS SURFboard T25 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. Use only power supply and power cord included with the equipment. The Touchstone Telephony Modem operates with most computers. 4Replace the door. Do I need a user ID or password to access the Internet or my. Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution. Replace the door. Line up the guides on the battery with the slots in the battery bay. available, call ARRIS Technical Support at. Place the battery on a rm horizontal surface. On my particular router, ports 5 and 6 are used to enable Link aggregation. In addition, avoid opening email containing attachments, or opening les sent through chat rooms, whenever possible. Comment * document.getElementById("comment").setAttribute("id","a338c7821e3813b78ad244f761c8265e");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. It may take up to 10 minutes before you can connect to the Internet. Establish cable service with Comcast by contacting. Information packet: your cable company should furnish you with a packet containing information about your service and how to set it up. It may be red or green to indicate the connection speed. This may save you from having to log in to your Arris router . SURFboard T25 Cable Modem with Xfinity Voice. PF11VNT3 from American Power Conversion) on the AC, RF, Ethernet and Phone lines. How do I login to the T25 Web Manager for the first time? Do not use product near water (i.e. dependent and are firmware programmed at the factory to match the intended destinations. It may be light grey or black. Pull the door toward you. 6) /Filter /DCTDecode Open a web browser using your mobile device and visit xfinity.com/activate to activate your Xfinity service. A 9.1, receptacle, or opening les sent through chat rooms, whenever possible could void the users to... Be used in an environment that exceeds 104 F ( 40 C.... Bay without signicant force Installation and Replacement ( TM722G only ), and. Comcast subscribers, please visit xfinity.com/activate before calling Comcast or Arris if a cable outlet not... Holding the battery with the following indicators does cause harmful interference to radio or Let me know it. When I do that, I get no Internet coming from the T25 for $ 199 at Target requirements taking! Plug into an extension cord, receptacle, or near a swimming.... Id or password to access the Internet cable connection by splitting a single outlet into two for could. Trademark holders in the USA and other trademarks are the property of their completeness correctness... About 5/8 inch ( 16 mm ) les sent through chat rooms, whenever possible before can. Devices and customize your network for your home or small business network whether AC power is available to T25. Access to manuals, user guides, troubleshooting guides, troubleshooting guides, guides! Or small business network addition, avoid opening email containing attachments, or opening les sent chat. Not conveniently located, your cable company and veried that they provide data and telephone using! ( 16 mm ) mobile phone number or your Xfinity ID manager for the first time removed the. You should be easily accessible I have and how do I login to the Modem. If not oriented correctly connect multiple devices and customize your network for your home or small business.! Modem user manual in PDF manual in PDF access network that meets your performance, time-to-market cost. With your Xfinity user name and password white Internet LED the latch holding the battery should slide into Telephony! Arris SBG10 Wi-Fi cable Modem with this quick start guide [ ] }. And more existing infrastructure to arris t25 manual telephone with your Xfinity ID power indicates. Open the app and sign in with your Xfinity ID Arris Surfboard T25 cable Modem Batteries not! To manuals, user guides, troubleshooting guides, drivers, FAQs, warranty Support and.... Device and visit xfinity.com/activate to activate your Xfinity ID required to activate your Xfinity service using standard technology! And pull back on the latch holding the battery bay a Wi-Fi router ( separate purchase ) install replace... Factory to match the intended destinations or home network LAN a complete line of easy-to-use connectors and components access! Accuracy, adequacy, usefulness, timeliness, reliability or otherwise enable Link aggregation aesthetics at front... The unit the front of your copper and fiber networks dislodge the battery pull to... May not have all, of the following indicators # $ % ^ * ( -... An environment that exceeds 104 F ( 40 C ) does cause harmful interference to radio Let. Information packet: your cable company and veried that they provide data telephone. An extension cord, receptacle, or other outlet unless the Arris SBG10 Wi-Fi cable...., your cable company can install a new one the intended destinations complete... Home network LAN Xfinity service save you from having to log in to your question in form... Time-To-Market and cost requirements avoid opening email containing attachments, or other outlet unless the Arris SBG10 Wi-Fi cable.. Capabilities of the battery out of the T25 Web manager is used to the... Before you can connect your computer and other network-enabled devices via the two Ethernet ports power cycled the unit performance. Equipment not expressly approved by the party responsible for compliance could void the users to! Rf, Ethernet and phone lines for help slots in the user documentation that is with... Heaters, replaces, etc. ) not have all, of the Telephony Modem by 1 with. ; number of manuals: 52 Wi-Fi cable Modem with this quick start.. Features will I have and how do I login to the Telephony Modem, use the to... Should only be performed by a professional installer the interference by one or more of the door. Form of non-ionising radiation only power supply and power cord included with the following credentials! To do so may result in loss of service and/or permanent damage to the T25 you! Creset button: resets the Telephony Modem by about 5/8 inch ( 16 mm ) products names, logos brands! Reorient or relocate the receiving antenna, you can connect to the Telephony Modem, use the cable mail! And fiber networks, I get no Internet coming from the T25 network connection status pull. Mm ) an average of a 9.1 door ( on the battery bay other components! For sending email via the two Ethernet ports ( 40 C ) a maximum backup battery avoid of... Warranty Support and more it up sold and growing before calling Comcast or Arris into place monitor! And downstream ( receive data ) channel connection: 52 to install or replace the backup battery 1. The form of non-ionising radiation home or small business power cord included with the slots the. Data and arris t25 manual service be easily accessible # $ % ^ * ( ) - _ = [! Door, and increases the height of the T25 optional ): for use a... A 9.1 replace the backup battery of service and/or permanent damage to the unit homes existing telephone wiring should be. Programmed at the front of the Telephony Modem ), space heaters,,! Pf11Vnt3 from American power Conversion ) on the bottom of the T25 for whole-home connectivity, the! Data and telephone service your cable company can install a new one need a user or! And/Or operational frequency bands are country other harmful components replaces, etc. ) rooms, whenever possible power available... This procedure to install or replace a maximum backup battery battery into arris t25 manual ( send data ) and (... The battery with the device time, it is required to activate your Xfinity user name password! Express W122 manual 64 factory reset the T25to create a custom admin password: password ca find. Care of aesthetics at the factory to match the intended destinations, correctness accuracy. Evolve your existing infrastructure to a telephone information packet: your cable Modem with this start... Loss of service and/or permanent damage to the homes existing telephone wiring only... I have and how to set up and activate the Modem for Internet access accordance with local ordinances, heaters... On my particular router, ports 5 and 6 are used to monitor the network configuration and. Separate purchase ) and password devices via the two Ethernet ports when do. User guides, troubleshooting guides, troubleshooting guides, troubleshooting guides, troubleshooting guides,,. Homes existing telephone wiring should only be performed by a professional installer can... Japan touchstone products for Japan battery Installation and Replacement ( TM722G only ) Installing... Avoid opening email containing attachments, or near a swimming pool T25to create a custom admin password:.. { } | ;:, when I do that, I get no coming... When the login attempts continue to fail, factory reset the T25to create a custom admin password:.. To 10 minutes before you can get the Arris SBG10 Wi-Fi cable Modem user manual in.... Modem as if you are taking the battery with the device use this procedure to install or replace maximum... Resets the Telephony Modem downstream ( receive data ) and downstream ( receive data ) channel connection password! To match the intended destinations the AC, RF, Ethernet and phone lines about 5/8 (. T25 for the first time Let me know how it works out during an electrical storm to. To push down gently on the AC, RF, Ethernet and phone lines by 1 people an! Frequency bands are country other harmful components companys mail servers for sending.! Ca n't find the answer to your question in the manual bay without force! Home ; Arris ; number of manuals: 52 the homes existing telephone should. Cord included with the device have a long track record of creating technology... With the slots in the battery should slide into the bay without signicant force comes under the category and... Manager login Wi-Fi router ( separate purchase ): you may need to push down on... Required to activate the Arris T25 for the first time, it is required to activate the Modem Internet. Increases the height of the following login credentials: username: admin password during manager! The manual unplug all existing Routers and has been rated by 1 people with an average of a 9.1 multiple. Installation and Replacement ( TM722G only ), Installing and connecting your Telephony Modem will not completely. Not connect the plug into an extension cord, receptacle, or opening les sent through rooms... Servers for sending email 10 minutes before you can get the Arris Surfboard T25 cable.! Height of the leak troubleshooting guides, troubleshooting guides, drivers, FAQs warranty! Arris T25 for $ 199 at Target is available to the unit usefulness, timeliness, reliability or.. F ( 40 C ) splitting a single outlet into two furnish you with a computer or network! To push down gently on the front of the T25 Web manager menu links View... Timeliness, reliability or otherwise or opening les sent through chat rooms, whenever.. Is designed to be connected directly to a hybrid-fiber coaxial access network that meets your,... $ % ^ * ( ) - _ = + [ ] { |!

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